Contact - Creed Foodservice

Contact creed foodservice

Whatever your query, our team is ready to assist! With dedicated contacts across our departments, we’re confident you’ll find the answers you need quickly and easily. If you can’t find what you’re looking for, don’t hesitate to reach out, we’re always happy to help.

dedicated customer service

We’re extremely proud that our overall service level is one of the highest in the industry at over 99%.

Our customer service team are available to call 08:30 – 17:00 Monday to Friday on: 01452 857555

For real time responses, please see our live chat feature on your account to speak directly to a member of our team from 08:30 – 16:30 Monday to Friday.

Looking For Another Department?

Independent Accounts – 01452 857555
Nationals and Consortia Accounts – 01452 858188
Cheltenham Local Accounts – 01452 858666

Or alternatively, call us on 01452 858180 to go through to the switchboard to select your department.

For product complaints please submit the form below:

Visit The Creed Foodservice

head office

Staverton Technology Park, Cheltenham Road, Staverton, Cheltenham, Gloucestershire GL51 6TQ

our depots

Whilst our Creed Foodservice HQ may be based in Staverton, Gloucestershire, we also operate 3 further sites to ensure UK delivery coverage nationwide. As part of the Kitwave Group we also work alongside both West Country and Total Foodservice.

Each site has it’s own team, warehouse and transport routes in order to efficiently store and deliver all Creed Foodservice produce to our customers.

Our sites include:

Staverton (HQ)
Ashville (Food Innovation Centre)
Ilkeston
High Wycombe

Creed Depot Information For

your next visit

staverton (HQ)

Staverton Technology Park, Cheltenham Road, Staverton, Cheltenham, Gloucestershire GL51 6TQ

Creed Family Butchers & Ambient Warehouse

Goods In: 08454 020063 | Telesales: 01452 857555 Goods-In delivery opening hours are Monday to Thursday, 06:00 – 12:30, Friday 06:00 - 12:00.
Please report to the warehouse office upon arrival. Vehicle engines must be turned off when on-site. All other visitors to report to reception upon arrival, and if arriving by car, please park in the allocated visitor parking bays. For your safety and the safety of others, please keep to the designated onsite walkways and wear high-visibility clothing as instructed by staff.

staverton (HQ)

Unit 600-700, Commerce Road, Ashville Business Park, Cheltenham Road East, Churchdown, Gloucester, Gloucestershire GL2 9QJ

Food Innovation Centre, Frozen, Creed Fresh Produce, Specialty & Dairy

Goods In: 08454 020063 | Telesales: 01452 857555 Goods-In delivery opening hours are Monday to Friday, 07:00 – 12:00. For entry into the Food Innovation Centre, please press the doorbell on the left of the main doors. Please wait for a member of Creed to greet you.

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Staverton Technology Park, Cheltenham Road, Staverton, Cheltenham, Gloucestershire GL51 6TQ

Creed Family Butchers & Ambient Warehouse

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staverton (HQ)

Staverton Technology Park, Cheltenham Road, Staverton, Cheltenham, Gloucestershire GL51 6TQ

Creed Family Butchers & Ambient Warehouse

Goods In: 08454 020063 | Telesales: 01452 857555 Goods-In delivery opening hours are Monday to Thursday, 06:00 – 12:30, Friday 06:00 - 12:00.
Please report to the warehouse office upon arrival. Vehicle engines must be turned off when on-site.
All other visitors to report to reception upon arrival, and if arriving by car, please park in the allocated visitor parking bays. For your safety and the safety of others, please keep to the designated onsite walkways and wear high-visibility clothing as instructed by staff.

ashville (food innovation centre)

Unit 600-700, Commerce Road, Ashville Business Park, Cheltenham Road East, Churchdown, Gloucester, Gloucestershire GL2 9QJ

Food Innovation Centre, Frozen, Creed Fresh Produce, Specialty & Dairy

ilkeston

Manners Industrial Estate, Manners Avenue, Ilkeston, Derbyshire DE7 8EF

Frozen, Ambient & Chilled

Goods In: 08454 020063 | Telesales: 01452 857555 | Transport: 01159 441928 Goods-In delivery opening hours are Monday to Friday, 06:00 – 13:00. On arrival to the depot, please book in with Goods-In at the gatehouse and await further instructions.

high wycombe

Wooburn Industrial Park, Thomas Road, Wooburn Green, High Wycombe, Buckinghamshire HP10 0PE

The Hub, Frozen, Ambient & Chilled

Goods In: 08454 020063 | Telesales: 01452 857555 Goods-In delivery open hours are Monday to Friday, 06:15 – 12:00. Please report to the warehouse office upon arrival. Vehicle engines must be turned off when on-site. All other visitors to report to reception upon arrival, and if arriving by car, please park in the allocated visitor parking bays. For your safety and the safety of others, please keep to the designated onsite walkways and wear high-visibility clothing as instructed by staff.

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